October 25, 2017 08:00 ET
PALO ALTO, CA--(Marketwired - October 25, 2017) -
VMware, Inc. (
While empowering employees with technology choice translates to superior enterprise performance, the report also found a dangerous disconnect between the perception employees and CIOs have on the availability, utility, and freedom to use employee technologies in the workplace.
"The traditional approach to technology management from the top down has led to shadow IT, with employees choosing to use devices, software, and systems outside the approval of IT," said Sumit Dhawan, senior vice president and general manager, End-User Computing, VMware. "This report shows that a change in mindset among IT leaders and empowering employee choice can lead to improved workplace culture and yield tangible benefits in multiple areas. However, there is a gap that companies should be aware of between what some CIOs think they are providing employees and the actual employee experience. By working with VMware to deploy a Digital Workspace, businesses can close the gap and empower their employees."
Digital transformation is driving a shift to a new management environment and culture.
The empowerment of employees -- by granting them greater access to the apps they prefer and need to do their job -- can create a new equilibrium between IT and users. By empowering employees, companies self-identified as digital leaders are migrating to a business powered by employee initiative and management trust.
As employees become more empowered, they become more productive.
Business applications and productivity solutions are driving a fundamental transformation in the individual employee's workday. This includes faster decision making, increased productivity, better collaboration, and higher job satisfaction. Empowered employees (those whose firms make apps available and highly accessible) report that:
Making apps highly accessible -- easily from any device -- powers the real difference in performance.
Companies that make apps available and highly accessible to employees outperform those that do not. Empowered employees compared to traditional employees are:
Empowered employees expect greater business success at the enterprise level.
Employee-level actions sum up to superior enterprise performance. With empowered employees come increases in efficiency, service quality, and potential for success in recruitment of talent.
There is a misalignment between employees and CIOs.
Difference in perception on the availability, utility, and freedom to use technologies in the workplace can create a disconnect that can impact recruitment, collaboration, and morale.
About The Impact of the Digital Workforce Report
The findings in the report are based on a survey of 2,158 executives, divided equally between CIOs and end-users of business applications and productivity solutions. All respondents were from companies with annual revenue of over $250 million, with average revenue of $4.3 billion. Survey respondents were drawn from 16 countries in North America, Asia-Pacific, and Western Europe.
Respondents represented more than 12 industries, with no industry composing more than 20 percent of the total sample. The non-CIO respondents were drawn from multiple parts of the enterprise, including operations, sales, finance, HR, and executive management. The survey was conducted from June to August of 2017 by Forbes Insights, in collaboration with VMware.
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VMware, a global leader in cloud infrastructure and business mobility, helps customers realize possibilities by accelerating their digital transformation journeys. With VMware solutions, organizations are improving business agility by modernizing data centers and integrating public clouds, driving innovation with modern apps, creating exceptional experiences by empowering the digital workspace, and safeguarding customer trust by transforming security. With 2016 revenue of $7.09 billion, VMware is headquartered in Palo Alto, CA and has over 500,000 customers and 75,000 partners worldwide.